The good Samaritan effect: a lens for understanding patterns of participation
نویسندگان
چکیده
We examine patterns of participation in an educational environment that exists solely for the purpose of providing help to those in distress. FreeMathHelp.com is a free, open, online homework help forum that is staffed by volunteers worldwide to help students to complete homework assignments in mathematics. We focus our attention on tutoring exchanges that concern related rates problems, a topic taught in introductory calculus that is often difficult for students. From social theory, the bystander effect has been used to explore online participation between members of a classroom. We propose a variant of the bystander effect in order to account for tutor participation patterns in online exchanges between anonymous participants. The Good Samaritan effect, named to capture the spirit of volunteers who come to the aid of strangers in distress, has four underlying mechanisms: self-awareness, social cues, blocking/inviting, and responsibility. The way each of these contributes to participation is discussed.
منابع مشابه
The Bystander Effect: A Lens for Understanding Patterns of Participation
A number of studies have shown that students are often more willing to participate in educational conversations online than in the classroom. However, other studies have shown that online environments have poor student participation Why is this the case? What causes participation to vary from one environment to another? To explore these phenomena, we borrow a concept from social psychology, the...
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